Privacy Policy

1. Introduction

This website (Site) is operated by VICTOREN STUDIOS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our creator page builder platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, username, display name, and password when you create an account
• Profile Information: Avatar images, bio, social media links, and other profile details you choose to share
• Content: Pages, media files, products, and other content you create using our Service
• Payment Information: Billing details, payment method information (processed securely through Stripe)
• Communication: Messages, feedback, and support requests you send to us

2.2 Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, time spent, and pages visited
• Device Information: Device type, operating system, browser type, IP address, and device identifiers
• Analytics Data: Page views, click tracking, conversion rates, and performance metrics
• Log Data: Server logs, error reports, and technical information for debugging and optimization
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to enhance your experience

2.3 Information from Third Parties

• Authentication Providers: Information from Google, GitHub, or other OAuth providers when you sign in
• Payment Processors: Transaction details and payment status from Stripe
• Domain Providers: Domain verification and configuration data from Vercel or other DNS providers

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Service
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Content Delivery: To display your pages, media, and products to your audience
• Analytics and Insights: To provide you with analytics about your pages and audience engagement
• Customization: To personalize your experience and provide relevant features
• Communication: To send you important updates, notifications, and marketing communications (with your consent)
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To conduct research, analyze usage patterns, and improve our Service

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Public Information

Information you choose to make public on your creator pages (such as your display name, bio, and content) will be visible to anyone who visits your pages.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting providers (Supabase, Vercel)
• Payment processors (Stripe)
• Analytics services
• Email service providers
• Domain and DNS providers

4.3 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or abuse
• Protect the safety of our users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@c8tive.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained while your account is active
• Content you create is retained until you delete it or close your account
• Analytics data is typically retained for up to 2 years
• Legal and compliance data may be retained longer as required by law

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards and comply with applicable data protection laws. By using our Service, you consent to the transfer of your information to any country where we operate.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: