Terms of Service

Last updated: September 2024

1. Acceptance of Terms

This website (Site) is operated by VICTOREN STUDIOS ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our creator page builder platform and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

C8tive Links is a no-code platform that enables creators, educators, and entrepreneurs to:

  • Build beautiful, mobile-first landing pages using our drag-and-drop builder
  • Sell digital products and services directly to their audience
  • Manage and organize media files with smart duplicate detection
  • Use custom domains to build their brand
  • Track analytics to understand their audience
  • Create and manage multiple creator pages

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Eligibility

You must be at least 13 years old to use our Service. If you are under 18, you must have parental consent. By using our Service, you represent and warrant that you meet these age requirements.

4. Acceptable Use

4.1 Permitted Uses

You may use our Service to:

  • Create and publish content for legitimate business or personal purposes
  • Sell products and services that you own or have the right to sell
  • Share your content with your audience
  • Use our analytics to understand your audience
  • Customize your pages with your branding and content

4.2 Prohibited Uses

You agree not to use our Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Upload or share illegal, harmful, or offensive content
  • Spam, harass, or abuse other users
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our Service without permission
  • Resell or redistribute our Service without authorization
  • Upload malicious software or engage in hacking activities
  • Create fake accounts or impersonate others
  • Violate any terms of service of third-party services we integrate with

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of all content you create, upload, or share through our Service ("Your Content"). By using our Service, you grant us a limited, non-exclusive, royalty-free license to:

  • Store, process, and display Your Content on our platform
  • Provide technical support and maintenance
  • Backup and restore Your Content
  • Comply with legal obligations

5.2 Our Content

Our Service, including all software, designs, text, graphics, and other content, is owned by C8tive Links and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

5.3 Content Responsibility

You are solely responsible for Your Content and its compliance with applicable laws. We do not endorse or control Your Content and are not responsible for any damages arising from Your Content.

6. Payment and Billing

6.1 Subscription Plans

We offer various subscription plans with different features and limits. Current pricing and features are available on our website. We may change our pricing with 30 days' notice.

6.2 Free Trials

Some subscription plans may include a free trial period (e.g., 30 days for Creator Pro and C8tive Biz). During the trial:

  • You have full access to all plan features
  • You may cancel at any time before the trial ends without being charged
  • If you do not cancel before the trial ends, you will be automatically charged for the subscription
  • You must provide valid payment information to start a trial
  • Trial offers are limited to one per user per plan

6.3 Payment Terms

  • Payments are processed securely through Stripe
  • Subscriptions are billed in advance on a recurring basis
  • All fees are non-refundable unless otherwise stated
  • You are responsible for all applicable taxes
  • Failed payments may result in service suspension

6.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of your billing period. If you cancel during a free trial, you will not be charged.

7. Service Availability

We strive to provide reliable service, but we cannot guarantee uninterrupted access. Our Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Third-party service outages
  • Force majeure events

We will make reasonable efforts to minimize downtime and provide advance notice when possible.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

9.2 Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms or our policies
  • Engage in fraudulent or illegal activities
  • Fail to pay required fees
  • Abuse our Service or other users
  • Pose a security risk to our platform

9.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your account and content. We will provide reasonable notice and opportunity to export your data when possible.

10. Disclaimers and Limitations

10.1 Service Disclaimers

Our Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding third-party content or services

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Service.

11. Indemnification

You agree to indemnify and hold harmless C8tive Links and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Governing Law and Disputes

These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms or your use of our Service will be resolved through binding arbitration in accordance with the rules of the Malaysian Arbitration Association.

Before initiating arbitration, we encourage you to contact us directly to resolve any disputes informally.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@c8tive.com

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We will replace any invalid provision with a valid provision that most closely approximates the intent of the original provision.

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